WebFeb 11, 2024 · Hunt groups route incoming calls to specific employees in a predetermined pattern. This is done by assigning a phone number to a group of employees and then … WebUse the Group – Hunt Group Add page to add the basic information for a new hunt group. 1. On the Group – Services menu page 2. Click Hunt Group 3. Click Add 4. Type or select …
System Configuration Guide for Cisco Unified Communications Manager …
WebJul 1, 2024 · Hunt Group. You may want to set up hunt groups in the following scenarios: A Sales team that wants sequential routing. An incoming call rings one phone, but if there's no answer, the call goes to the next agent in the list. A Support team that wants phones to ring all at once so that the first available agent can take the call. ... WebApr 29, 2024 · A hunt pilot comprises a number or pattern and a set of associated digit manipulations that can route calls to a group of phones or directory numbers in a line group. Hunt pilots work in conjunction with hunt lists, which are prioritized lists of eligible paths (line groups) for incoming calls. toyota school sta rosa
Manage hunt groups in Control Hub - Webex
WebJul 22, 2024 · The following procedure describes adding a line group to an existing hunt list. Before you begin You must build one or more line groups and add a hunt list before performing this procedure. Procedure Remove Line Groups From Hunt List You can remove line groups from a new hunt list or from an existing hunt list. WebOct 28, 2024 · The number of rings before a call is forwarded to another line or extension. A sample call hunt path could look like: During Work Hours → Cell → Home Phone → ACD Menu → Best Available Agent For Customer’s Request. /. Incoming Call … WebSep 9, 2011 · When a user in the hunt group tries to do a consultative transfer they are able to connect to the receiving phone, but when they press transfer to complete the transfer, … toyota schubert